Why choose our subscription?
We're hopelessly in love with coffee and the endless array of flavors it brings. We scour the world for the finest beans, searching for what's truly special. Always with respect for the farmer, the planet, and authentic flavor.
Selecting the right coffee beans requires the time and attention of our roasters and beankeepers. Together with head roaster Pieter Claes, they determine which coffee beans we like to serve to our guests.
About Madmum
All our coffee beans are freshly roasted weekly at The Roastery, in the heart of Leuven. Here, we inspect the quality of the green beans, roast fully electric, cup to refine the flavor palette, and package and ship the coffee to you and our bars.
You can visit The Roastery from Monday to Saturday for a coffee, advice on the right coffee machine, or for one of our lab workshops.
Questions about your subscription?
When will I receive my order?
Fixed intervals - we start working on your order as soon as you place it online. We process your order within 3 business days.
Where do I log in to manage the coffee in my subscription?
To be investigated
Can I change my delivery method?
Dat kan. In je accountinstellingen kies je eenvoudig de levermethode voor jouw bestelling. Dat kan via pick-up in The Roastery of via de post.
How do I change my address?
In je accountinstellingen pas je eenvoudig het adres aan waar we jouw bestelling leveren.
Can I cancel my subscription?
Yes, but a minimum of a 2 month lasting subscription is required.
Hoe ontvang ik een factuur van mijn abonnement?
Geef bij het afrekenen in je winkelmandje je btw-nummer en facturatie-e-mailadres in om een factuur te ontvangen.